1. Introduction

Welcome to Addlee Store (https://addleestore.com/). These Terms of Service (“Terms”) govern your access to and use of our website, products, and services.

Throughout these Terms, “Addlee Store,” “we,” “us,” and “our” refer to the operator of Addlee Store. “You” and “your” refer to any visitor, customer, or user of our website.

By accessing our website, browsing our products, or placing an order, you agree to these Terms and our Privacy Policy. If you do not agree with these Terms, please discontinue using our website.

 

2. Eligibility and Use of Our Website

By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

You agree to use our website only for lawful purposes. You must not:

• Use our website for fraudulent, illegal, or unauthorized activities.

• Provide false, inaccurate, or misleading information when placing an order.

• Attempt to interfere with the website’s security, functionality, or operation.

• Upload or transmit malicious software, harmful code, or unauthorized material.

• Copy, reproduce, or exploit our website content for commercial purposes without permission.

We reserve the right to restrict or suspend access to our website if we reasonably believe that these Terms have been violated, subject to applicable law.

 

3. Products and Product Information

We make reasonable efforts to display our products, descriptions, specifications, prices, and images accurately.

However, actual product colors and appearances may vary depending on your device, screen settings, lighting, or other factors.

We do not guarantee that every product description, image, or other website content will always be completely accurate, current, or error-free.

We reserve the right to correct errors, update product information, discontinue products, or modify product availability at any time, subject to applicable law and any confirmed orders.

 

4. Pricing and Payment

All product prices and applicable charges will be displayed on the website or during checkout.

Unless expressly stated otherwise, shipping fees, applicable taxes, and other additional charges may be calculated or displayed separately before you complete your order.

We reserve the right to change product prices at any time. A price change will not automatically alter the agreed price of an already confirmed order, except where correction or adjustment is legally permitted and appropriately communicated.

Payments must be made using the payment methods made available during checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

We reserve the right to review, reject, or cancel orders where payment fails, fraud is reasonably suspected, or a material pricing or listing error has occurred, subject to applicable law.

 

5. Orders and Order Acceptance

When you place an order, you agree to provide accurate and complete billing, contact, and delivery information.

An order confirmation message does not necessarily mean that the order has been finally accepted or dispatched.

We reserve the right to refuse or cancel an order for legitimate reasons, including:

• Product unavailability.

• Incorrect pricing or listing information.

• Payment authorization failure.

• Suspected fraud or unauthorized transactions.

• Incomplete or inaccurate delivery details.

• Delivery restrictions or other circumstances preventing fulfilment.

If we cancel an order after payment has been received, we will arrange an applicable refund in accordance with our refund policy and applicable law.

If there is an issue with your order, we may contact you using the contact information provided during checkout.

 

6. Shipping and Delivery

We aim to process and dispatch orders within the timeframes communicated on our website or through our customer support channels.

Delivery estimates are provided for guidance and may vary depending on the destination, courier availability, weather, public holidays, operational delays, and other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and a reachable contact number.

Additional delivery charges may apply where disclosed before order completion.

If a delivery attempt fails because of incorrect details, an unavailable recipient, or other circumstances attributable to the customer, additional delivery arrangements or charges may be necessary.

We will make reasonable efforts to assist customers with delayed, lost, or damaged shipments.

Nothing in these Terms excludes any delivery-related rights you may have under applicable law.

 

7. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are subject to our applicable return and refund policy, which should be reviewed before placing an order.

If a product arrives damaged, defective, incorrect, or otherwise fails to meet applicable legal requirements, please contact us promptly with your order details and supporting information where available.

We will review the issue and determine the appropriate resolution in accordance with our published policies and applicable law.

Products may be subject to reasonable return conditions, including requirements relating to their condition, packaging, proof of purchase, and the time allowed for reporting an issue.

Any applicable exclusions, return shipping costs, refund processing times, or exchange conditions should be communicated in our return and refund policy.

Nothing in this section limits mandatory consumer rights under applicable law.

 

8. Cancellations

If you wish to cancel an order, please contact us as soon as possible using our official customer support details.

Cancellation requests may not be possible after an order has been processed, dispatched, or handed over to a delivery partner.

Where cancellation is accepted after payment, any applicable refund will be processed in accordance with our refund policy and applicable law.

We reserve the right to cancel an order for legitimate reasons, including product unavailability, payment issues, suspected fraud, or material listing errors. Where payment has been collected for an order that we cancel, an applicable refund will be arranged.

 

9. Intellectual Property

Unless otherwise stated, the content on this website, including text, product descriptions, graphics, logos, photographs, page layouts, and other materials, is owned by or licensed to Addlee Store.

You may browse our website and use its content for personal, non-commercial shopping purposes.

You must not reproduce, distribute, modify, publish, sell, or commercially exploit our website content without prior written permission, except where permitted by applicable law.

All third-party names, trademarks, and logos remain the property of their respective owners.

 

10. Third-Party Services and Links

Our website may include links to third-party websites, payment providers, delivery services, social media platforms, or other external services.

We do not control all third-party services and are not responsible for their content, availability, policies, or independent actions.

Your use of third-party services may be governed by their own terms and privacy policies.

Where appropriate, we encourage you to review those policies before using the relevant services.

 

11. Privacy and Personal Information

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and disclose personal information.

By using our website, you acknowledge that your information may be processed as described in our Privacy Policy, subject to applicable law.

Please review our Privacy Policy for further details.

 

12. Website Availability and Changes

We aim to keep our website available and functioning properly. However, we do not guarantee uninterrupted, secure, or error-free access at all times.

We may temporarily suspend or restrict access for maintenance, security updates, technical issues, or other operational reasons.

We may also modify, update, or discontinue website features, products, or services, subject to applicable law and our obligations regarding confirmed orders.

 

13. Disclaimer of Warranties

To the extent permitted by applicable law, our website and its content are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free, or free from harmful components.

Product-specific warranties, if any, will be described in the relevant product information or accompanying documentation.

Nothing in these Terms excludes or limits any warranty, guarantee, or consumer protection that cannot legally be excluded or limited.

 

14. Limitation of Liability

To the extent permitted by applicable law, Addlee Store will not be liable for indirect or consequential losses arising from your use of the website, including losses resulting from temporary website unavailability or circumstances beyond our reasonable control.

We are not responsible for losses caused by inaccurate information supplied by customers, unauthorized use of customer accounts, or third-party services, except where applicable law provides otherwise.

Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, death or personal injury where such exclusion is prohibited, or any other liability that cannot legally be excluded or limited.

 

15. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or reasonable costs arising directly from your unlawful use of our website or your material violation of these Terms.

This section does not apply to the extent that a claim results from our own unlawful conduct or where such responsibility cannot legally be imposed on you.

 

16. Governing Law

These Terms will be interpreted in accordance with the laws applicable to the operation of Addlee Store, subject to any mandatory consumer protection laws that apply to your purchase or place of residence.

Any dispute arising from your use of the website or purchase of products will be handled by the competent courts or dispute-resolution bodies as determined by applicable law.

Nothing in this section removes any mandatory rights or remedies available to consumers under applicable law.

 

17. Changes to These Terms

We may revise these Terms from time to time to reflect changes in our business, website functionality, products, services, or legal requirements.

The updated version will be published on this page with a revised “Last Updated” date.

Your continued use of the website after revised Terms are published will be subject to applicable law and any consent requirements that apply to the changes.

We encourage you to review these Terms periodically.

 

18. Contact Information

If you have questions about these Terms, your order, or our services, please contact us using the details below.

Store Name: Addlee Store

Website: https://addleestore.com/

Email: addleestore22@gmail.com

Phone / WhatsApp: 03070755609

Business Address: R-633, Sharifabad, FB Area, Block 1, Karachi

We will make reasonable efforts to respond to customer inquiries and resolve issues in accordance with our policies and applicable law.